Contact information

UnFed Club Contact Information Policy

We’re here to help with any questions about your order, our meal prep bags, patches, or accessories. Below is how you can get in touch with us and how we handle your inquiries.

 

How to Contact Us

  • Email: info@unfedclub.com

  • Response Time: We aim to respond to all inquiries within 1–2 business days.

 

What We Can Help You With

  • Order status, shipping updates, and tracking assistance

  • Returns, exchanges, and warranty inquiries

  • Questions about bag care, product details, or compatibility with patches and accessories

  • Wholesale, affiliate, or partnership opportunities

 

Information We May Request

To assist you quickly, we may ask for:

  • Your order number

  • Full name and email used for the purchase

  • Photos (for damages or faults)

  • Shipping address (for delivery concerns)

 

How We Use Your Information

Any personal information you provide will be used solely to:

  • Process your inquiries

  • Resolve any issues with your order

  • Improve our customer service

We will never share your details with third parties without your consent, except where required by law.

 

Response Limitations

Please note that we cannot:

  • Make order changes or cancellations once the order has been dispatched

  • Provide real-time phone support at this stage (email only)

  • Guarantee immediate responses during sales or peak periods, but we will always follow up as soon as possible